FAQ's

Frequently Asked Questions

WHAT ARE THE DOOR PRICES FOR JENKINS MARKETPLACE?

2021/2022 door prices coming soon!

Plus applicable tax


WHAT IS THE DIFFERENCE BETWEEN A MEAL MEMBERSHIP AND A COMMUTER MEAL PLAN?

Meal Memberships were formerly known as Commuter Meal Plans, we simply rebranded! Meal Memberships are meal plans designed for students commuting to campus, staff and faculty and even community members! They can be purchased online here. You may also purchase a Meal Membership at the Chartwells Office located in Jenkins Hall.


WHERE CAN I USE MY MEAL MEMBERSHIP?

Use your Meal Membership at Jenkins Marketplace located in Jenkins Hall. This is where you get the most variety of meal and beverage options on campus.

CAN I CARRY MY DINING PLAN FORWARD PER YEAR OR TERM?

Meal Memberships: memberships can be carried forward from semester to semester and expire when school ends in April. Please check with our food service office for complete details.

Residence students: residence meal plans are mandatory and are based on semester use for the year. Your plan will end at the closing of residence in April.

IS MY MEAL PLAN REFUNDABLE?

Residential meal plans are refundable with an administration fee. Some exceptions do apply. Please check with Residence Life for full details.

Taxable Meal Memberships are refundable with an administration fee of $75. Your refund will be pro-rated. Please check with the food service office for further details.


CAN I TAKE FOOD OUT OF THE DINING HALL?

Sorry, you are not allowed to take food out of Jenkins Marketplace. These plans are for food that is consumed in the dining room only.


WHAT HAPPENS IF MY CARD IS LOST OR STOLEN?

Residence students: report your lost or stolen card to Residence Life Office (Fraser House) so the missing card can be deactivated a new one issued.

Students holding Meal Memberships: report your lost or stolen card to the food service office. A new student ID card will be issued by the university and your dining plan balance will be loaded onto it.


WHAT HAPPENS IF I FORGET MY CARD?

Your activated student card is the key to the whole dining plan system. If you forget it you will have to pay cash to gain access to the dining hall.

The security of a card remains the cardholder’s responsibility. Cards should be treated like a credit or debit card.


CAN I LEND MY CARD TO A FRIEND OR PURCHASE A MEAL FOR A FRIEND?

Meal Memberships: the All Day Dining Plans and Lunch Plans are based on swipes of the card so if you would like invite a friend to dine with you we would welcome the opportunity to serve them. The 7 Day plans are tax exempt therefore can only be used by the subscriber.

Residence students: if your card is found in the possession of someone other the card holder it will be handed over to the DAL AC Residence Life Office (Fraser House). The card holders are required to pay a $25 fee in order to get their card back and continue to use DAL AC food services.

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