FAQs

Frequently Asked Questions


I DON'T LIVE IN RESIDENCE, CAN I EAT IN BAIRD DINING HALL?

Yes! Everyone is welcome to dine in Baird Dining Hall. Pay retail prices or purchase a Meal Membership!


WHAT IS A MEAL MEMBERSHIP?

A Meal Membership is a meal plan designed for students commuting to campus. Staff and faculty can also purchase a Meal Membership.


WHERE CAN I BUY MY MEAL MEMBERSHIP?

It's easy! Purchase your plan online or purchase at Baird Dining Hall. We accept MasterCard and Visa. For more information on purchasing please contact Chartwells by through our Be Heard page online or calling (506) 648-5699.


WHERE CAN I USE MY RESIDENCE MEAL PLAN OR MEAL MEMBERSHIP?

Residence Meal Plans and Meal Memberships can be used all over campus - at Baird Dining Hall, Tim Hortons or the Commons Cafe.


CAN I CARRY MY RESIDENCE MEAL PLAN FORWARD PER YEAR OR TERM?

Residence Meal Plans expire at the end of the academic school year. For more details please contact Residence Life.


WHAT HAPPENS IF MY STUDENT ID CARD IS LOST OR STOLEN?

Report your lost or stolen ID card to the Chartwells Office (in Baird Dining Hall, Thomas J. Condon Student Centre) so your Residence Meal Plan or Meal Membership can be deactivated. A new ID card must be purchased. Email or visit the Chartwells office to ensure reactivation has taken place.


WHAT HAPPENS IF I FORGET MY CARD?

Your activated student ID card is the key to the whole dining system. If you forget it you will have to pay for your purchase. The security of a card remains the cardholder’s responsibility. Cards should be treated like a credit or debit card. If a card is lost or stolen the cardholder is responsible for all charges made to that card until the card is reported lost or stolen. A card can be reported lost or stolen at the Chartwells office. 


WHAT IS YOUR REFUND POLICY?

Residence meal plans are only refundable if you withdraw from residence or from the university. Please contact Residence Life for full details. Meal Memberships are non-refundable unless you withdraw from the university. Please contact Chartwells for full details.

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