FAQ

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FAQ

I DON'T LIVE IN RESIDENCE, CAN I EAT AT UNBC DINING HALL?

Yes! Everyone is welcome to dine at UNBC Dining Hall.  Pay at the door or purchase a Swipe & Save Dining Plan (details below)

UNBC Students, Faculty and Staff:
Breakfast $8.40
Brunch $9.40  (does not include special holiday brunches)
Lunch $10.45
Dinner $11.55

UNBC Visitors: 
Breakfast $8.40
Brunch $14.60  (does not include special holiday brunches)
Lunch $13.55
Dinner $15.65
Children under 10: all meals $7.65

Tax Not Included

WHAT ARE DINING DOLLARS that you receive with a 5 or 7 day DINING PLAN?

We have two  Dining Plans for you to choose from depending on your class schedule and meal needs while you are on campus. You can purchase as many of these plans as you wish throughout the year.

Purchase the 7 Day Unlimited plan for ultimate benefits - tax-free, unlimited dining at UNBC Dining Hall plus $150 Dining Dollars for meals (not alcohol) at Chartwells' Retail Food outlets and The Thirsty Moose. BONUS! Because these Dining Dollars are purchased with a tax exempt plan, they are tax free as well!

When you purchase a Residence 5 or 7 day Dining Plan, you receive Dining Dollars.  You can eat-all-you-care-to-eat in the dining hall and use the Dining Dollars when you feel like eating a meal at another Chartwells' Retail Food outlet or at The Thirsty Moose (no alcohol).  The Meal Plan Dining Dollars are loaded onto your Student Card.

WHERE CAN I BUY MY SWIPE & SAVE PLAN?

Please click here to purchase online.  Master Card and Visa are accepted. For more information on purchasing please contact Willie Lum at the Chartwells' Office (250) 960-5780 or william.lum@unbc.ca

WHERE CAN I USE MY DINING PLANS?

                                                           UNBC DiningHall                Stacker's Deli                Tim Horton's Beverages & Bakery                The Thirsty Moose Pub
                                                                                                                                                                                                                                                              (no alcohol - meals only)

50 Meal Package                                                X

20 Meal Deal                                                        X   

10 Meal Sampler                                                X   

7 Day Unlimited                                                  X                                      X(use your dining dollars)           X(use your dining dollars)                     X(use your dining dollars) 

5 Day Unlimited                                                 X                                       X(use your dining dollars)           X(use your dining dollars)                     X(use your dining dollars) 
 

CAN I CARRY MY DINING PLAN FORWARD PER YEAR OR TERM?

The 50 Meal Package, 20 Meal Deal and 10 Meal Sampler do not expire.

7 Day Unlimited and 5 Day Unlimited meal plans expire at the end of the semester in December 2016. Tax Exempt Dining dollars attached to the Meal Plans can be rolled over from the fall semester to the winter semester. 

IS MY MEAL PLAN REFUNDABLE?

Residential dining plans are non refundable.  Some exceptions do apply.  Please check with the Food Service Director for full details. Any bonus dollars and complimentary incentives are not refundable.


CAN I TAKE FOOD OUT OF THE DINING HALL?

Sorry, you are not allowed to take food out of UNBC Dining Hall. These plans are for food that is consumed in the dining room only.  Box lunches may be available for students that are unable to go to the dining hall for a meal. Please check with the food service department for further details.

WHAT HAPPENS IF MY CARD IS LOST OR STOLEN?

Report your lost or stolen student card to the UNBC cashier.  Report your lost or stolen card Swipe and Save Card to the Chartwells Office at UNBC Dining Hall so the missing card can be deactivated and a new one issued for a fee.

WHAT HAPPENS IF I FORGET MY CARD?

Your activated student card is the key to the whole dining plan system. If you forget it you will have to pay cash to gain access to the dining hall.

The security of a card remains the cardholder’s responsibility. Cards should be treated like a credit or debit card. If a card is lost or stolen the cardholder is responsible for all charges made to that card until the card is reported lost or stolen. A card can be reported lost or stolen at any cash register on campus, at the Chartwells Office, or online.

CAN I LEND MY CARD TO A FRIEND OR PURCHASE A MEAL FOR A FRIEND?

The 50 Meal Package, 20 Meal Deal and 10 Meal Sampler are based on swipes of the card so if you would like to invite a friend to dine with you we would welcome the opportunity to serve them.
Please note:
UNBC ID is required to swipe meals for the 50 Meal Package, 20 Meal Deal  and the 10 Meal Sampler for UNBC Students, Faculty and Staff.

The 7 Day Unlimited and 5 Day Unlimited plans are tax exempt therefore can only be used by the subscriber. 

 

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