FAQ's

DOC

FAQ

WHAT IS THE DIFFERENCE BETWEEN A SWIPE & SAVE PLAN AND MYMEALS PLAN?

Swipe & Save plans are voluntary plans that provide commuter students, staff, faculty and guests on campus with a convenient way to eat well and spend less while dining on campus. Mymeals plans are required plans that are included in your residential package.

HOW DOES THE SWIPE & SAVE DINING PLAN WORK?

Our Swipe & Save Dining Plan is declining balanced based for use at all retail food outlets.
You can load Swipe & Save Dollars to your Swipe & Save card via our online service or with cashier. The minimum purchase is $100 with a minimum load of $50.

WHAT ARE EXCLUSIVE SAVINGS PROMOTIONS?

Exclusive savings promotions is simply a membership program that gives you access to savings when you purchase at Chartwells retail locations with your Swipe & Save dollars.   No extra card to hold and no coupons to present, just purchase using your Swipe & Save dollars to take advantage of our membership privileges.

WHAT ARE SWIPE & SAVE DOLLARS?

Swipe & Save Dollars is money that is loaded on your Swipe & Save card that can be used to purchase food and beverage items at our retail locations.

WHAT HAPPENS IF MY CARD IS LOST OR STOLEN?

The security of a card remains the cardholder’s responsibility. Cards should be treated like a credit or debit card. If you lose your Swipe & Save Card please report it immediately to the food Service Manager. The card will be disabled and you will be provided with a new one. If a card is lost or stolen the cardholder is responsible for all charges made to that card until the card is reported lost or stolen.

WHAT HAPPENS IF I FORGET MY CARD?

Your activated Swipe & Save Card is the key to the whole dining plan system. If you forget it you will have to pay with another method of payment accepted at our lcoations.

CAN I ORDER MY MEAL PLAN ONLINE?

Yes, meal plans can be ordered online here

HOW DO I ORDER MY DINING PLAN IN PERSON?

At the Chartwells Office . Also look for our campus dining booth during move-in days and throughout campus during the start of each semester.

WHAT IF I DECIDE TO PURCHASE SWIPE & SAVE DOLLARS HALF WAY THROUGH THE SEMESTER?

Swipe & Save dollars don’t expire so they can be purchased or topped up at any time of the year.

DO SWIPE & SAVE DOLLARS EXPIRE?

No, they do not expire.  Any unused Swipe & Save dollars roll over into the next semester.


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