Our Team

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Meet Our Team

Maggie Bartold - General Manager

Maggie Bartold

General Manager
905-735-2211 x.7666

Niagara College offers amazing opportunities for student success and prosperous futures. Chartwells is proud to be a part of this community. It is my pleasure to be a part of a team that takes such pride in offering healthy, diverse and nutritional choices to our staff, students and visiting guests. Each day, I look forward to meeting our guests and ensuring that our food selections meet the needs of our customers at both our Welland and Niagara-On-The-Lake campuses.

With over 25 years’ experience in corporate and education environments, I am proud to have joined the amazing team here at Niagara College.

Our services include Tim Hortons, Subway, Pizza Pizza, marketGRILL, Chef Insprired and On The Go, grab and go options. I welcome all our patrons to come and experience our dining locations.

As always, “It’s Our Pleasure To Serve You!”

Alyssa Ukrainetz - Food Services Unit Manager & Catering Coordinator - Welland Campus

Alyssa Ukrainetz

Food Services Unit Manager & Catering Coordinator - Welland Campus
905-735-2211 x.7212

Alyssa has been in the Food Service industry since 2005 and commits to constant growth and the excitement of change. Alyssa is responsible for upholding the effective, notable performance level, which in return leads to the achievement of high quality outcomes she expects. She strives and focuses on maintaining a positive and balanced working environment for all her staff, here at Chartwells.

Alyssa’s childhood was spent growing up in the kitchen of a family-owned restaurant, alongside her Nonna. She was her inspiration in the kitchen and taught her how to make the perfect pasta sauce. In her leisure time, Alyssa is a devoted soccer Mom.

Steven Griffiths - Food Services Unit Manager - Niagara-On-The-Lake Campus

Steven Griffiths

Food Services Unit Manager - Niagara-On-The-Lake Campus
905-735-2211 x.4090

Steve enjoys working in such fantastic surroundings with a phenomenal service team. As a Food Service Manager it is his job to ensure that every students dining experience at our Niagara-On-The-Lake Campus is of the highest caliber.

As a hospitality professional of 20 years, Steve has had the opportunity to work throughout Canada and the United Kingdom in many different hospitality and service fields. As we continue to evolve as an industry, Steve believes that the one person you need to listen to is your guest, and that’s what we are here to do.

On behalf of Steve and his team, he welcomes you to come and enjoy our dining facilities in Niagara-On-The-Lake with Chartwells.

Kate Barratt - Office Coordinator

Kate Barratt

Office Coordinator
905-735-2211 x.7620

As an administrative professional with over 15 years’ experience working in the hospitality industry, office administration and marketing, Kate provides a vital role in the daily operations for Chartwells. Kate ensures the daily administration run smoothly for Chartwells at both Niagara College locations.

Kate strives to provide excellence in all avenues of her role and enjoys promoting healthy and nutritious food options. She is passionate about providing excellent service and positive guest satisfaction Niagara College.

Lynn Larson - Catering Assistant & Front of House Supervisor - Welland Campus

Lynn Larson

Catering Assistant & Front of House Supervisor - Welland Campus
905-735-2211 x.7212

Lynn has worked in the Food Service Industry for 8 years before becoming a Graphic Designer and Art Director.

Lynn joined Chartwells in 2013 and is very proud of her role in the Business Excellence program. She enjoys adding her creative touch to the Front of the House at the Welland Campus.

As a Supervisor, Lynn focuses on giving every Chartwells guest a great customer service experience here at Niagara College. She loves to spend her time at home with her family and everyone's friend Jake, her Golden Retriever.

Serge Demers - Chef - Welland Campus

Serge Demers

Chef - Welland Campus

Chef Serge has been in the food service industry for 40 years, specializing in caterings and special events. Serge joined Chartwells in 2015 and continues to provide fresh and healthy menu items for our students and guests. He is an excellent addition to our team, as he continues to utilize his skills in the kitchen.

Dan Holden - Executive Chef

Dan Holden

Executive Chef
905-735-2211 x.4090

We are excited to welcome Chef Dan on board to our Chartwells Team. Dan is a vital piece to our operations as the Executive Chef for both our Welland and Niagara-On-The-Lake Campuses.

Dan has 30 years’ experience in the culinary and hospitality  industry. He started cooking at a young age and it slowly turned into his career. Dan is excited to provide new menu items to our Chartwells locations and is looking forward to serving you.

John Wade

Front of House Supervisor - Welland Campus

John has worked in the hospitality and food service industry for 10 years before becoming a Business and Systems Analyst for a Wealth Management company. During this time he was fortunate to work with several graduates from Niagara College in both business sectors.

John is grateful to be a part of the Chartwells family, providing not only great service but healthy food choices to our students and guests. John enjoys interacting with the Niagara College students as they prepare for their future careers.

Gloria Blanchard - Tim Hortons Supervisor - Welland Campus

Gloria Blanchard

Tim Hortons Supervisor - Welland Campus

Gloria is an excellent addition to our Tim Hortons location at our Welland Campus, as the Supervisor. She attended and successfully completed her training at Tim Hortons University in 2017. The experience and knowledge she gained was an opportunity of a lifetime. Gloria is passionate on making Tim Hortons a great experience for all her guests, both new and returning visitors.

Gloria invites you to come to Tim Hortons for a fresh cup of coffee, or a breakfast sandwich and meet her and her great team!