Our Team

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Meet Our Team

Maggie Bartold - General Manager

Maggie Bartold

General Manager
905-735-2211 x.7666

Niagara College offers amazing opportunities for student success and prosperous futures. Chartwells is proud to be a part of this community.  It is my pleasure to be a part of a team that takes such pride in offering healthy, diverse and nutritional choices to our staff, students and visiting guests. Each day, I look forward to meeting our guests and ensuring that our food selections meet the needs of our customers in Welland and Niagara-On-The-Lake campuses.

With over 25 years’ experience in corporate and education environments, I am proud to have joined the amazing team here at Niagara College.

Our services include Tim Hortons, Subway, Pizza Pizza, Chedr Grill, Chef’s Cuisine and On The G,  grab and go options. I welcome all our patrons to come and experience our dining locations.

As always, “It’s Our Pleasure To Serve You!”

Maggie Bartold

General Manager, Chartwells

Alyssa Ukrainetz - Food Service Manager - Welland Campus

Alyssa Ukrainetz

Food Service Manager - Welland Campus
905-735-2211 x.7212

Alyssa has been in the Food Service industry since 2005 and commits to constant growth and the excitement of change. Alyssa is responsible for upholding the effective, notable performance level, which in return leads to the achievement of high quality outcomes she expects. She strives and focuses on maintaining a positive and balanced working environment for all her staff, here at Chartwells, at Niagara College.

Her childhood was spent growing up in the kitchen of a family owned restaurant, along side her Nonna. Her Nonna was her inspiration in the kitchen and taught her how to make the perfect pasta sauce.

In her leisure time, Alyssa is a devoted soccer Mom.

Steven Griffiths - Food Services Manager - Niagara-On-The-Lake

Steven Griffiths

Food Services Manager - Niagara-On-The-Lake
905-735-2211 x.4090

Working in such fantastic surroundings with a phenomenal service team, As Food Service manager it is my job to ensure that your dining experience at our Niagara-On-The-Lake Campus is of the highest caliber.

As a hospitality professional of 20 years I have had the opportunity to work throughout Canada and the United Kingdom in many different hospitality and service fields. As we continue to evolve as an industry I still believe that the one person you need to listen to is your guest, and that’s what we are here to do.

On behalf of myself and my team, I welcome you to come and enjoy our dining facilities in Niagara-On-The-Lake with Chartwells.

Kate Barratt - Office Coordinator

Kate Barratt

Office Coordinator
905-735-2211 x.7620

Kate has over 10 years experience working in the hospitality industry and office administration. She joined Chartwells in 2017 as the Office Coordinator, providing a vital role in the daily business operations for Chartwells at Niagara College.

She strives to provide excellence in all avenues of her role and enjoys promoting healthy and nutritious food options.

Lynn Larson - Catering Assistant

Lynn Larson

Catering Assistant
905-735-2211 x.7212

Lynn has worked in the Food Service Industry for eight years before becoming a Graphic Designer and Art Director.

She joined Compass Group four years ago and is very proud of her role in the companies Business Excellence program.She loves to add her creative touch to all things in the front of the house. 

Lynn focuses on giving every Chartwells guest a great customer service experience here at Niagara College.

Lynn loves to spend her time at home with her family and everyone's friend Jake, her Golden Retriever.

Serge Demers - Chef - Welland Campus

Serge Demers

Chef - Welland Campus

Chef Serge has been in the food service industry for 40 years, specializing in caterings and events. Chef Serge joined Chartwells 2 years ago and continues to provide fresh and healthy menu items for our guests.